Privacy Policy

This Privacy Policy covers what information we collect from you when you visit our site, how we use it, and under what circumstances we disclose it. By using our site, you agree with the terms and conditions of this Privacy Policy and Terms of Use.

  1. The information we collect
  2. How we use and share personal customer information
  3. Communications from the ETSMS.com web site
  4. Children
  5. Linking to third-party web sites
  6. Questions or comments
  7. Changes to privacy policy
  8. Security policy

1. The information we collect

When you use the ETSMS.com website, we receive and collect certain information. The information that we receive and collect depends on what you do on our site:

  • Information Collected via Online Requests. Only the minimum information necessary to complete an individual request will be collected while examining products or services through the ETSMS.com website. All information captured online at ETSMS.com is protected through industry standard 128bit SSL encryption technology, the highest level of web encryption available. Keeping personal information safe and secure for our customers is our primary focus.
  • Automatically Collected Information. Some information is automatically received and sometimes collected from you when you visit the ETSMS.com website. We receive and collect the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and the Internet address of the web site from which you linked directly to our site. We use this information to monitor the usage of our site. Also, when we send emails to you, we may be able to identify information about your email address, such as whether you can read graphic-rich HTML emails. All of the information we automatically capture provides us with the ability to enhance our merchant' search and shopping experiences and to determine aggregate information about our user base and usage patterns.
  • Information Collected via Cookies. At any time we may use cookies to enhance the browsing and shopping experience on the ETSMS.com web site. "Cookies" are small files or records that we place on your computer's hard drive to collect information about your activities on the ETSMS.com web site. The cookies transmit this information back to the computers at ETSMS.com website or our third-party distributors of banners and newsletters; these computers are, generally speaking, the only computers which are authorized to read such information. The information captured makes it possible for us (i) to speed navigation, keep track of items in your shopping cart, and provide you with custom tailored content; (ii) to remember information you gave to us so you don't have to reenter it each time you visit the ETSMS.com website; (iii) to monitor the effectiveness of certain of our marketing email campaigns; and (iv) to monitor total number of visitors, pages viewed, and the total number of banners served.

    Most people do not know that cookies are being placed on their computers when they visit the ETSMS.com web site or most web sites because browsers are typically set to accept cookies. You can choose to have your browser warn you every time a cookie is being sent to you or you can turn off cookie placement. If you refuse cookies, your shopping experience will not be adversely effected.
  • Information You Actively Submit to the ETSMS.com web site. For most of the browsing services we provide, we neither require nor collect "Personal Merchant Information" -- your name, email address, billing address, shipping address(es), phone number and credit card information. You can browse the ETSMS.com web site and take as much time as you want to review our products, and services without having to submit such Personal Merchant Information.
  • In the following instances, however, we do need you to actively submit Personal Merchant Information: when you want to create an account, subscribe to our newsletters, complete an order or submit feedback. Creating a ETSMS.com Account or Completing an Order.
    • You can create a merchant account with ETSMS.com to complete an order. To open an account, you will need to contact a Relationship Manager by phone to create a password-protected account with us. In doing so, we require that you provide us with all of the following Personal Merchant Information: your name, email address, billing address, and credit card information. We use industry standard Ecommerce security technology to protect the Personal Merchant Information that you transmit to us when you establish your account and each time you access your account information. When setting up the account, we ask you to create a password. When you want to perform account activities that affect stored Personal Merchant Information, we authenticate your access by verifying your email address with your password.
    • Newsletter Subscription. You may sign up for free email newsletters full of recommendations and reviews for the latest merchant training.

2. How we use and share Personal Customer Information

Occasionally, the ETSMS.com website uses Personal Merchant Information to market products and services. ETSMS.com website shares Personal Merchant Information that we collect as follows:

  • Law Enforcement Investigations. the ETSMS.com website may release Personal Information when we believe, in our good judgment, that such release is reasonably necessary to comply with law, enforce or apply the terms of any of our policies or user agreements, or to protect the rights, property, or safety of ETSMS.com website, our users, or others.
  • Service Providers. We send Personal Information to third-party providers of goods and services that you may purchase from time to time on our site. Like subcontractors, these third parties do not have the right to use the Personal Information beyond what is necessary to assist us. They are contractually obligated to maintain the confidentiality and security of the Personal Information and are restricted from using such information in any way not expressly authorized by the ETSMS.com website.

3. Communications from ETSMS.com

As a customer, you may receive the following communications from the ETSMS.com website:

  • Communications related to transaction and account maintenance activities. These communications include without limitation: order confirmations; order update notices; order problem notices; and notices regarding material changes to site policies and account management procedures.,
  • Communications containing information about ETSMS.com website and its partners products and services. We send promotional emails and other outbound communications to ETSMS.com website customers regarding products and services from ETSMS.com website, its subsidiaries and trustworthy third-parties.
  • Newsletter Communications. You may sign up for free email newsletters full of recommendations and other information for merchant training, and more. To do so, you will need to check the appropriate options during the account creation process. The contact information collected in the newsletter subscriber account is only used to forward newsletters.

4. Children

Our products and services are marketed for purchase by adults or with the consent of adults. This is why the ETSMS.com website requires a credit card that has been authorized for use to complete purchases on our site.

5. Linking to third-party web sites

When you click on links and banners on our site that take you to third-party web sites, you will be subject to the third-parties' privacy policies. While we support the protection of privacy on the Internet, the ETSMS.com website cannot be responsible for the actions of any third-party web sites. We encourage you to read the posted privacy statement of any and every site you visit, whether you are linking from our site or browsing on your own.

6. Changes to Privacy Policy

The ETSMS.com website reserves the right to modify or amend this policy at any time by posting the revised Privacy Policy on our site. The changes will only affect the information we collect after the effective date of the change to our Privacy Policy unless we clearly express otherwise.

7. Questions or comments

If you have any questions regarding our Privacy Policy, please email us at privacy@etsms.com.

8. Security Policy

  • Protecting your information
    The Personal Information you provide -- including your credit card information -- to establish an account with us and to make purchases from us is secured using Secure Sockets Layer (SSL) encryption technology. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites.
  • Password security
    To further secure your Personal Information, we require you to create a password when you establish an account with us. We encourage you to use a password that is not easily guessed (i.e., don't use your name or street name). Keep your password secret; do not share it with anyone. The only way you can place an order with us online is by entering both your registered email address and password.

    If you forget your password, you can contact Relationship Services and they will send you your password. It will be sent to the email address under which your ETSMS.com website Account is assigned. If you want to change your password or other account information, simply click on Help and follow the instructions for changing passwords.
  • Remember to sign out
    To further prevent unauthorized access to your account, remember that, after you sign in, you should sign out once you have (i) completed your transaction, (i) completed managing your account, or (iii) decided to step away from your computer. Anyone who accesses your computer after you have signed in but before you have signed out can access your account.
  • Safe Shopping Guarantee
    Under federal law, a credit card issuer cannot make you liable for charges in excess of $50.00 that result from the unauthorized use of your credit card. There are similar federal laws that relate to debit cards. Exceptions do apply, and you will have to comply with the rules of your credit card or debit card issuer, so please contact your card issuer for further details.
  • Changes to security
    The ETSMS.com website reserves the right to modify or amend this policy at any time by posting the revised Security Policy on our site. The changes will only affect the information we collect after the effective date of the change to our Security Policy unless we clearly express otherwise.

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